Casino Lab Reviews

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Casinolab Reviews

Awful website, stole my money
Awful website, scams you and takes away your money. They closed down my account without warning, didn’t give a reason as to why. But the problem isnt that they closed it, the problem is that I still had money left over from the bonus and free spins, yet they illegally closed it. This is directly illegaly given the gambling comissions rules

And they must honour any remaining free spins/bonuses given as per the welcome offer they gave me. They will happily break their own terms of service and laws just to screw you over.

Don’t recommend stay away with a ten foot pole. I am extremely happy that I am screwing this sh1tty company out of any future customers, and will not change it whatsoever. Again I repeat they will be perfectly happy to break the law to f1ck you over.

Don’t trust any of the other sites mentioned aswell, they are all under the banner of genesis casino (casino labs, pella, casinoplanet, casino gods, casino cruise, theres a bunch more).

EDIT ; I was able to get IBAS involved and for some magical reason all my genesis accounts were reopened, after a “review” made by the relevant team, despite them previously saying that their decision to close my account was final. Bit strange that they reopened my account after I pulled the laws on them?

Anyways, I am happy to say that I managed to win big off of them 2.1k and am extremely happy in the knowledge that not only that, but I have managed to remove any more future customers from using this godawful casino site. Stay away, don’t trust them

Reply from Casinolab

Updated 2 days ago

We are glad to see that your case has been resolved accordingly.

Should you have any queries do not hesitate to contacts us , we are more than happy to help.

Casino Lab Team

Casino Lab has potion-mixing enthusiasts who are always ready and happy to help you create concoctions and elixirs. You can reach them via telephone, live chat, and email. These support agents are fluent in English, Norwegian, German, and Finnish. Lastly, Casino Lab has a FAQ section you can explore to find answers to some of the questions you may have.

Casino Lab

casino lab

Casino Lab is one the hottest new casino sites of recent years and it is evident as to why it has become so popular once you take a good look. You can enjoy playing all your favourite slots, table games, progressives, and live casinos at this laboratory. Casino Lab is a mad-scientist theme online casino owned and operated by Genesis Global Limited.

The site was launched in 2020, and it is the 14th addition to the operators’ online casino collection. It is licensed and regulated by the British Gambling Commission and the Malta Gaming Authority.Is this lab a safe gaming environment? Continue reading this Casino Lab Review to learn all there is to know about this new addition from Genesis Global Limited. We tested and scrutinized every aspect of the site to give you an honest and detailed review.

You will learn more about their website interface, game collections, bonus and promotions, withdrawal and deposit options, customer support, and many more. After reading this comprehensive review, we are sure you will have enough information to make up your mind about Casino Lab.

Casino Lab Website Interface

Casino Lab is a fully animated online casino with a mad scientist theme. The site has a beige and gold background and features images of vials, chemicals, pumps, and scientists in lab coats. Everything on the website is well-arranged, making it easy to find anything you want. All the essential information about the casino, like promotions and payment methods, can be found in the top left corner of the website’s home page.

Another plus point for Casino Lab is that it works excellently on all devices. You can visit this science lab through the web browser on your desktop or mobile device. What’s more, the mobile site offers the same quality of experience as the desktop and features some of the casino’s finest games.

Casino Lab Game Selection and Software Providers

Casino Lab boasts some of the choicest games available in the online casino space. The game categories available on the site include Live Casinos, Jackpots, Video Slots, Game Providers, Live Roulette and Classic Slots. Most of the games on the sites are from industry-leading software providers like NetEnt, Red Tiger, Big Time Gaming, Play’n Go, and Push Gaming. Below is an overview of the categories of games available at Casino Lab.

• Slots

No matter your preference, you will find something to spark up your mood in their slots section. There are different variants of classic slots, retro-fashioned slots, jackpot slots, and many more to enjoy on Casino Lab.

• Table Games

You will have a good time at Casino Lab if you enjoy playing table games. You will find popular games like roulette, baccarat, blackjack, and more.

• Live Casino

Want an authentic live gaming experience? You will find tons of delightful live casino games at this casino. The site has an impressive selection of live blackjack, live roulette, and live baccarat games.

Bonus and Promotions

There are generous bonuses and promotions to enjoy at this science lab. First on the list is the welcome bonus package for new customers. You will get a £100 deposit match-up bonus and 300 free spins when you sign up as a new depositing player at Casino Lab.

Other bonuses available on Casino Lab are New Experiment 30 Seconds Free Spins, A Concoction That Bops, and The Right Portion Created A 100% Bonus. These bonuses come with terms and conditions, so you should check the T&C before playing.

Furthermore, there is a VIP Program for loyal customers in selected countries. When you qualify for this program, you will get the title – exclusive lab club scientist. This special VIP program offers benefits like exclusive bonuses and promotions, rapid response times, monthly VIP prize draw, personalized emails, exclusive holiday packages, a personal withdrawal plan, personalized birthday presents, and more.

Casino Lab Payment Methods

You will need to fund your account before you can create new potions in this science lab. The casino lab supports most of the popular payment methods available to casino players. Some of the deposit and withdrawal options available on the site are Visa, Apple Pay, MasterCard, Paysafecard, Skrill, ecoPayz, BMuchBetter, and Neteller. The minimum deposit you can make on the casino is £10, while the minimum withdrawal is £10. Also, the maximum withdrawal per transaction for most payment methods is £5,000.

Customer Support

Casino Lab has potion-mixing enthusiasts who are always ready and happy to help you create concoctions and elixirs. You can reach them via telephone, live chat, and email. These support agents are fluent in English, Norwegian, German, and Finnish. Lastly, Casino Lab has a FAQ section you can explore to find answers to some of the questions you may have.

Casino Lab Review – Our Verdict

After an in-depth examination, we have no problem recommending Casino Lab to you. There is a huge range of quality games and generous bonuses to enjoy at the casino. The brand is duly licensed and regulated, so it is a safe and fair casino playground. Start mixing your favourite elixir on the Casino Lab now!.

Head over to our homepage to view all of our Casino Reviews and the Best Online Casinos table.

Navigation throughout the site is seamless. We like the science theme which features in all areas giving it an overall excellent feel.

Casino Lab Security

Casino Lab is protected with excellent firewalls that keep your data safe. Further to this, they also provide 128-bit encryptions which scramble your personal information. This extends to deposits and withdrawals so you can rest easy knowing this is protected.

In comparison with other online casinos, this is average. Stronger encryptions do exist but 128-bit is considered great, which is a huge plus from a legit point of view.

Casino Lab is run by Genesis Global who run over a dozen top online casinos including Casino Cruise, Kassu and more. They are a well-established company that was formed in 2014 by industry professionals. The company promotes strong values including integrity and professionalism. In our experience, they deliver on those.

We looked to see if they were part of eCOGRA and found that at present, they are not. Some online casinos sign-up for this as an extra safety measure. It is a voluntary body that can audit sites when it pleases. Not being a member doesn’t mean that it’s not safe, however, as it is an extra.


At legit, we only consider online casinos with a licence. In the case of Casino Lab, they are licenced by both the United Kingdom Gambling Authority (UKGC), and the Malta Gaming Authority (MGA).

These licences are highly sought after and are considered to be the strongest in the industry. Casino Lab needs to adhere to the rules of both bodies and ensure that player safety is a priority. They also make sure that the casino is operating fairly, and honestly.

The fact that Casino Lab holds more than one licence is a showing of trust and proves it is a highly respected site.


When researching our Casino Lab review, we discovered that Genesis Global had its UK licence suspended for a short period in 2020. Usually, this would be a huge red flag, however, having investigated what went on there seems to be nothing to be concerned about.

The UKGC suspended the licence while they investigated a suspected issue with compliance. While they fully co-operated, Genesis Global complained about the heavy-handed approach and was found not to have breached any rules.

No fines or warnings were handed out. It was a very unusual situation, but we are satisfied that the company are operating compliantly.

Responsible Gambling

We’re pleased to say that Casino Lab goes above and beyond when it comes to responsible gambling. It’s clearly an area they have put a lot of effort into which is excellent.

Genesis safe play is a completely separate site dedicated to offering advice on using their responsible gambling tools. On top of that, there is an area for self-assessment tests and an FAQ section specifically for this too.

Players can set limits on:

  • Deposit
  • Loss
  • Session (times)
  • Wagering

These tools can come in useful even if you do not think you have a problem. We recommend you check the safe play site out as it is packed with useful tips.

Reserve It at Casino Lab

There’s also an interesting ‘reserve it’ option. This appears as a tab on the right-hand side of the screen. It gives players the chance to reserve a portion of their wallet balance. So, effectively you set aside funds that you don’t want to play with during a session.

We’ve not seen this before, and it’s an excellent addition to responsible gambling tools.

Lab’s theme is apparent from the moment you visit the site. You’re surrounded by a bunch of scientists, including head scientists Philomena and Dr Slot. You’ll find plenty of icons and imagery associated with a lab – medical flasks and gadgets and gizmos are everywhere. In a sidebar to the left, you’ll find promotions, games and search menus. There’s also a banner towards the bottom of the screen that displays the latest jackpots and their winners which is a nice personal touch.

Lab Casino Methods of Payment

Players can use 19 different payment methods at Lab Casino Online Casino – Canada. The website offers a wide range of choice from instant deposits via fee-free methods such as credit and debit cards to online payment providers such as Skrill and Neteller.

The minimum you can deposit using any payment method is C$10. The maximum depends on the payment method used. For Skrill and Neteller the deposit is capped at C$5000, whereas other options such as PaySafeCard allow maximum deposits of just C$400. Online bank transfers and Interac are capped at C$2500. No fees are charged for placing a deposit at Lab casino.

While deposits are fee-free, the same cannot be said for withdrawals. This is a shame as most players would be disappointed to find their hard-earned winnings depleted by transactional fees. Thankfully fees are low with customers charged just 2.0% of their winnings. The only exception to this charge is Interac e-Transfer which has a set fee of C$1.50 regardless of transaction size.

Whilst we aim to keep things factual and honest, we’re also really picky about the casino sites we list on our website. So generally, the reviews will be positive, because we’ve handpicked it and sorted the wheat from the chaff. However, we do try and analyse to see where a casino could improve. So, without further ado, let’s take a proper look at Casino Lab, shall we?

Software Providers: Games Available

The website is nicely designed across all devices, so it’s easy to find the games you want to play and also discover new titles you haven’t tried yet. Browse between sections like popular games, live dealer games, new releases, trending now, big jackpots, video slots, must fall jackpots, table games, Megaways slots, or search by category and by game provider.

Software Providers: NetEnt, Play ‘N GO, Evolution Gaming, Red Tiger, Pragmatic Play, Microgaming, Quickspin, iSoftbet, Big Time Gaming, Sky Wind, Push Gaming
Accessibility: Desktop, Tablets, Mobiles iOS, Windows & Android
Highlights: Must Fall Jackpots, Progressives With £1Million + Prizepools, Megaways Slots

Online Slots

Casino Lab online casino offers a mammoth selection of supreme quality slots. They’re into the “quality over quality” approach, though that’s not to say they don’t have enough slots – they do, but the point is they’re all top banana. We find that there are no “filler” slots or titles that are blatant copies of well-known slots – they’re the real deal here! Of course, you have plenty of well known popular slots like Book of Dead, Starburst, Wolf Gold, Legacy of Dead, Fire Joker, Reactoonz, Rise of Olympus, Jokers Luck Deluxe, Sizzling 777, Rainbow Jackpots, Vikings Go Berserk and plenty more.

Casino Lab Casino has all of the other relevant slots of today available too. By that, we mean a huge collection of Megaways games, which are games with almost an impossible number of pay lines (designed to help you win more). Many of the Megaways games available today are in fact collaborations between the innovative games company Big Time Gaming and leading software providers like Netent, Play N Go and BluePrint. Top Megaways games include Piggy Riches Megaways, Twin Spin Megaways, Divine Fortune Megaways, Great Rhino Megaways, Who Wants To Be A Millionaire Megaways edition – the list goes on. If a game is an iconic, hugely popular slot, the chances are, it’ll be available in a Megaways version.

On top of that, other must-have slot games include Must Fall Jackpots, which Casino Lab does offer. These are progressive games that have a daily jackpot that must fall. They are super popular games and a lot of fun to play knowing that a jackpot is 100% going to fall within a set period. Top must fall jackpots we recommend checking out include Dragons Luck, Mystery Reels, Totem Lightning Power Reels, Robin Hood Wild Forest, Gemtastic and Tiki Fruits.

Progressive Jackpot Games

On the subject of progressive jackpots, it’s fantastic to see that Casino Lab also has what we like to call the “big guns” of progressive jackpot games online. Not all casinos offer them – and that’s fine, but if a casino does offer the likes of Mega Fortune, Mega Moolah (and its newer variations like Mega Moolah Atlantean Treasures), Hall of Gods and Major Millions, then that’s an extra brownie point here. You can load up every progressive game by clicking on the progressive jackpot icon. An added touch here is that you will also be able to see the jackpot amount in real-time, so it’s perfect to find the biggest jackpots there and then.

Table Games

There are plenty of table games (RNG) nestled in amongst the slots but to find all of Casino Lab’s table games, use the navigation bar and pick the type of game of your choice. Table game customers are catered for every well in this area, with all popular and lesser-known classic casino games being available. Games include Blackjack first person, Craps First Person, Baccarat, European Roulette, Casino Holdem, 3 Hand Casino Holdem, Vegas Strip Blackjack, Multi-Fire Roulette, Big Win Baccarat, Sic Bo, Cashout Roulette, American Blackjack, French Roulette and Auto Roulette La Partage.

Live Dealer Casino Games

Furthermore, there are Evolution Gaming live games available to suit all types of customers at Casino Lab. If you’re entirely new to playing live dealer casino games, there’s a great choice of game show games which are often considered perfect beginner games as they’re a lot of fun and don’t require any prior game knowledge or strategy. Live dealer gameshow games include Megaball, Live Monopoly, Live Deal or No Deal, Football Studio, Lightning Dice, Dream Catcher and Crazy time.

Because live games are provided by Evolution Gaming, you know you’re going to be in safe and professional hands – their games are the best available online. Dealers are always attentive and super helpful which is important for newbies starting. If you’re an old-timer playing these games, well, there are many other games to check out too. Other popular live games at Casino Lab include Super Sic Bo, Side Bet City, Immersive Roulette, Free Bet Blackjack, Dragon Tiger, Double Ball Roulette, 2 Hand Casino Holdem, Speed Blackjack and many more.

Although the maximum withdrawal limit is listed at NZ $2300, this level is only imposed until your identity has been verified. Once you have successfully cleared this administrative hurdle withdrawal limits rise accordingly. At this point, you will be able to request a payout for NZ $5500 on any given day and NZ $22000 in a month. These levels seem perfectly acceptable when compared to the terms operated by other firms that serve Kiwi players. One thing that will be less welcome is the fees that Casino Lab attaches to all transactions. 2% of the value of a payout will be retained by Casino Lab as an administrative fee.

Deposit Methods

Casino Lab bends over backwards for its customers when it comes to accommodating their deposits. Casino Lab has developed favourable terms for their clients in terms of both deposit limits and the methods that the firm is happy to accept these transfers by.

Casino Lab accepts deposits up to NZ $5000. Although this figure is lower than some of its rivals, this will be more than enough for an overwhelming proportion of casino goers. All deposits are transferred instantly and there are no fees attached to these payments.

Method Type Transfer Time Minimum Deposit (NZ $) Maximum Deposit (NZ $)
Visa Credit Card Instant 10 5000
Visa Debit Card Instant 10 5000
Mastercard Credit Card Instant 10 5000
Maestro Debit Card Instant 10 5000
Paysafecard Voucher Instant 10 200
Skrill e-wallet Instant 10 5000
Neteller e-wallet Instant 10 5000
ecoPayz e-wallet Instant 10 1000
MuchBetter e-wallet Instant 10 5000

Deposit Methods

100% up to £100 Welcome Bonus

Casino Lab – FAQ’s

Do you still have questions about this casino that our review doesn’t answer? Fret not; we’ve added the most frequently asked questions we hear about this casino below.

Am I Allowed To Claim the Casino Lab Welcome Offer?

As long as you do not have multiple accounts and it’s the first time you are claiming it, then yes, you can claim it by making a real money first deposit.

How Much Can I Win at Casino Lab?

Whilst the sky is the limit here, it all depends on the games you play and often the stakes that you are betting. However, Casino Lab does offer some huge and infamously big progressive jackpot games that offer huge jackpots, including Mega Fortune and Mega Moolah slot. These games often have jackpot well into the millions. Check them out under “jackpots” for their real-time prize pool.

Can I Play Live Games at Casino Lab?

Most definitely! Casino Lab offers well over 50 different live dealer games from Evolution Gaming that are available around the clock. Popular titles include Crazy Time, Lightning Roulette, Monopoly Live, Deal or No Deal and Side Bet City

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