SpinGenie Casino Bonus

This Bonus Policy is an integral part of the Terms and Conditions of Use and thus come into effect with the Terms and Conditions of Use. Any general terms of the Terms and Conditions of Use shall apply to the Bonus Policy, except where explicitly excluded.

Bonus Terms and Conditions

This Bonus Policy is an integral part of the Terms and Conditions of Use and thus come into effect with the Terms and Conditions of Use. Any general terms of the Terms and Conditions of Use shall apply to the Bonus Policy, except where explicitly excluded.

General Terms

1. First Deposit/Welcome Bonus can only be claimed once every 72 hours across all Casinos operating under the same license. Failure to comply may result in any winnings to be removed. For a list of casinos click here.
2. If, at any point in time after reading this policy something is not clear, or you would like to be blocked from receiving our bonuses and/or to have any bonuses removed from your account, please contact our Customer Support Department team before you commence play.
3. If the bonus you were trying to claim does not appear automatically in your player’s account, please contact our Customer Support team, prior to placing any bets, and the bonus shall be credited for you.
4. We reserve the right to cancel any amount in excess of the player’s original deposit from a player’s withdrawal if the wagering requirement has not been fulfilled or if the player requested to remove the bonus before the wagering requirements were fulfilled.
5. Unless stated otherwise in the promotion offer bonuses are only available to players who made at least one successful deposit in their accounts.
6. In the event that a technical misconfiguration or failure of any kind results in the incorrect number of free spins or an incorrectly added Bonus being placed on your account, we reserve the right to correct this by removing any winnings received and re-adding the reward with the correct configuration.
7. A user is not allowed to register more than one account in the system. This means only one account is allowed to be registered per person, household, family, household address, email address, card number, e-wallet account or shared computer environment (example: a library, workplace, fraternity, university or school). Any attempt to try to deceive management by registering multiple accounts to gain bonus money will be deemed as bonus abuse and will result in the account(s) being suspended and the removal of your funds.
8. While making bets to wager any deposit bonus/offer (free or deposit) or bonus credited for free spin winnings, the maximum bet permitted is 10% (min 0.10) of the bonus amount or 5 (eg, 5 EUR, 5 GBP) (the lower amount applies), however if your deposit was with Neteller or Skrill the max bet is 1 (eg, 1 EUR, 1 GBP). Failure to comply with this rule means you are in breach of the deposit bonus/offer terms and We reserve the right to void and remove any winnings. A bet includes any special bet feature, any gamble function or any other type of wagering activity (regardless of its name)
9. Individual promotions may have additional terms and conditions which will override or contribute to the terms and conditions here stated. Please check carefully all terms and conditions associated with a bonus before taking part. Should the terms and conditions of the individual promotions conflict with the Bonus Policy, the individual promotions terms shall apply.
10. Regardless of the currency that we advertise or display bonus amounts, the bonus will always be credited according to the currency your account is configured to.
11. In accordance with the privacy policy, we regularly send promotional emails with bonus offers. You are only eligible for the bonus if you received the email directly from us. You may unsubscribe from receiving promotions by contacting customer support. If We determine that a specific customer did not receive that particular promotion as an intended exclusive targeted recipient that this promotion was sent out to, we will not honour any payout requests from the customer, even if they have met the wagering criteria.
12. We reserve the right to cancel promotions or bonus offers, of any kind at any time, without prior notice. Any such cancellation will not affect an award already redeemed.
13. All offers you see in your Daily Picks are available to you because of the current state of your account. Offers can become unavailable before the time has expired due to changes within the account caused by transactions made.
14. Unless otherwise specified, the minimum deposit to qualify for any deposit bonus is £20 or the equivalent value in any other currency.
15. Unless stated otherwise if the last bonus received by a player was a free bonus, a deposit needs to be made first before the player is eligible to use any further free bonuses, even if it was marketed to the player. Any breach of this term can result in blocking from future bonuses and/or removing any winnings that might have been the result of the use of any free bonus.
16. If you receive free money (no deposit bonus/refer a friend bonus/registration bonus etc’) or free spins winnings, unless stated otherwise the maximum amount that you can win or withdraw from it is £100 or two times the bonus amount. The larger amount of the two will be applied. Any winnings greater than the applied amount, including winnings subsequently won from with that money even after any deposit, will be removed from your account. In addition, no winnings accrued in connection with any Free Bonus may be withdrawn until the wagering requirements have been met.
17. 17. A bonus (including the bonus credited from a free spin bonus) is also considered free if your real money balance at the time you were credited the bonus is lower than your most recent deposit.
18. Any bonus which you redeem shall be subject to this Bonus Policy.
19. To receive a ‘Refer a Friend’ bonus the referrer must have deposited within the last 7 days.
20. Free spins are spins which take place that do not reduce funds from your bankroll. For the avoidance of doubt, any mention of Free spins in this bonus policy refers to spins that do not reduce money from your bankroll, regardless of what those free spins are marketed as. This does not include free spins which are a triggered feature within a game.
21. Bonuses issued at the Casino will be reserved for gameplay on this product and cannot be used for gameplay on any other product (for example betting and poker) we have to offer. In addition, gameplay on any other products rather than the Casino will not be counted towards bonus wagering requirements.
22. VIP Points redemption to cash is only available for users who have made at least one successful deposit into to their player’s account.
23. VIP Points redemption to cash is only available for customers who have registered prior 19/03/2017.
24. Each time you place a wager at spingenie.co.uk, you’ll earn VIP Points. As your VIP Points accumulate, you can redeem them for instant cash in your real money player account. If you have not placed a wager with money in your real balance for a continuous period of thirty (30) days, we will be entitled to remove all VIP Points from your player’s account.
25. Customers from Ukraine, Belarus, Latvia, Russia and Lithuania are not permitted to claim any no deposit offers/free money offers/registration bonus/refer a friend or any other type of offer which can be deemed free
26. If you receive a Claimable Bonus/Free Spins in conjunction with a deposit offer or purchase Free Spins using your Real Money balance you must claim the Bonus or play with the free spins before playing with your available funds (Real Money and Bonus Balance alike). Failure to comply with this may result in any winnings being removed.
27. In the case that you are found in breach of the bonus policy all VIP points accrued, and any winnings from those VIP points will be voided. In case you managed to redeem them the value you redeemed will be manually removed.
28. Unless otherwise stated, any no deposit bonus or no deposit free spins offers will only be granted to players who have validated their email address. In the situation that no deposit free spins or no deposit bonus offers which are mistakenly granted to players who have not validated their email we reserve the right to remove any associated winnings.
29. Players are allowed to play in any game while having an active bonus. In certain games bonus balance funds are not available to play with and when you open those games you will only see your real balance.
30. A Pending Bonus is a bonus which will be available for use only after any wagering has been completed. You will see this bonus in your Pending Bonus balance.
31. A non-cashable bonus is a bonus which, once wagering is completed or the bonus is consumed, will not be added to your real balance regardless of whether there was any bonus amount left when it was consumed. Once the wagering is completed/bonus is consumed, any amount left will be removed from your bonus balance.
32. A Network Tournament is a tournament which takes place on multiple Casinos during the same days/hours, and has the same name and prizepool. A player is only allowed to participate in a Network Tournament on one Casino. If the same person (which will be determined solely by us) is playing on a Network Tournament on more than one Casino, only the first Casino that was played on will count towards any tournament prize.
33. Any winnings accrued playing Free Spins offers will be added to your account as a Bonus.
34. If you wish to withdraw your available funds but have an active bonus you can do so if you did not start to use your bonus funds and are willing to forfeit your bonus. In order to make this withdrawal you need to contact the customer support department.
35. If for any reason you do not manage to claim your bonus/free spins after it was added to your account, please contact the customer support department.

Wagering Requirements

1. Standard wagering: bets placed in any game except Slots and Scratch games do not count towards the wagering requirements.
2. Mixed wagering: 10% of bets placed in non-Slots or Scratch games count towards your wagering requirements.
3. Special Mixed wagering: 50% of bets placed in non-Slots and Scratch games count towards your wagering requirements. Special Mixed wagering is only available on special occasions and to players of certain statuses.

1. If there are bonuses restricted to a specific game or games, wagering will contribute to these bonuses first if that specific game is played.
2. If multiple bonuses are active with different wagering conditions, the wagering will be applied to the relevant bonus first in date order
3. If there are two active bonuses with identical conditions, wagering will contribute to the bonuses in date order.
4. Please note that you will always first wager your real money funds and only when they are fully wagered, you will then start wagering your Bonus Balance.

Irregular Play/Fair Play

1. Increasing the balance then changing the gaming pattern significantly (bet, game type, bet structure, etc) in order to complete the wagering requirements for that bonus.
2. Using any betting system, or placing even money bets on Baccarat and Roulette.
3. Wagering to meet an award in one currency, and then changing currency to a stronger currency before the award is added to your account.

Bonus T&Cs:

Win Prizes Every Day with Daily Picks!

Our amazing Daily Picks feature gives players new and exciting offers to choose from every day! From special bonuses upon deposit and free spins to real cash prizes, the fun just keeps on coming with this exclusive members-only feature.

Daily Picks can be accessed from the main menu (right above the Tournaments section) where you’ll see all of the exclusive offers for that day. Simply choose whichever one takes your fancy to be rewarded – it’s as simple as that! You’re sure to find something new everyday.

Besides from these popular titles, there are many lesser known gems waiting to be played. Some interesting games that are not commonly found elsewhere include Texas Tea, Dungeons and Dragons and Da Vinci’s Diamonds. There is also a slot amchine called Super Graphics Upside Down, which is a Japanese game with Manga style graphics. And it looks just about as bonkers as it sounds.

Gamified games with bonus rewards

Spin Genie Casino joins an exciting trend in the online gaming world by gamifying casino games. Sounds a bit ridiculous when it is put like that, but the principle is simple; instead of just playing the same old games over and over, players are encouraged to play different games in order to meet targets and complete tasks. What’s the point? Well, the higher further you progress in the game, the better the bonuses and rewards you will get.

In among the promotions, there is a 100% welcome bonus for new players to get their hands on. This match bonus is worth up to £100 and is available to all first time depositors who add more than £10 to their accounts with a credit or debit card. The bonus is also available to players who use the “Pay by Mobile” option.

There is also a 50% second deposit bonus as well as weekly prizes to be won through the casino’s Facebook page. If that’s not enough incentive to get spinning, then there is a VIP rewards system for loyal players that includes weekly cashback, quicker withdrawals, exclusive bonuses and random gifts. Spin Genie really can make all of your casino wishes come true.

Type	Amount	Match	Playthrough	Claim
1st Deposit	£100	100%	None	Claim Bonus

All sorts of slots on offer

There are lots of different slot machines waiting to be discovered in the virtual world of Spin Genie Casino. This is no more evident from the fact that these games are provided by a wide range of software providers like Alchemy Bet, Net Ent, Quickfire (Microgaming), Leander, IGT, Icon and Realistic Games.

Cinephiles and TV fans rejoice because there are quite a few 5-reel video slots from the world of popular culture with titles like Bridesmaids, Terminator 2 and Lara Croft Tomb Raider. There is even a progressive jackpot slot machine in the form of The Dark Knight Rises. As if all that wasn’t enough, then why not check out the Game of Thrones slot machine from Microgaming which has 243 ways to win – that’s more ways to win than there are claimants to the Iron Throne itself!

Besides from these popular titles, there are many lesser known gems waiting to be played. Some interesting games that are not commonly found elsewhere include Texas Tea, Dungeons and Dragons and Da Vinci’s Diamonds. There is also a slot amchine called Super Graphics Upside Down, which is a Japanese game with Manga style graphics. And it looks just about as bonkers as it sounds.

There aren’t many 3-reel slots which catch the eye, sadly. However, players who want a retro round of spins will find some 5-reel fruit machines such as Stickers and Fruit Shop. Another notable absentee is Mega Moolah – which is one of the most popular progressive jackpots from Microgaming.

Not quite a full house of other games

Spin Genie has a decent catalogue of other casino games with the likes of blackjack, roulette and poker all accounted for. There is much room for improvement, perhaps by adding a few more lesser known table games such as baccarat, red dog, or craps.

The casino does make up for this lack of variety by laying out a spread of bingo games, ranging from 90 balls, 75 balls and 5p varieties. Players can also combine the exciting spinning action of slots with the suspense and adrenaline of bingo with Slingo!

Payments only available by card

Customers at Spin Genie are somewhat limited for choice when it comes to depositing and withdrawing money. That is because they can only do so with a credit/debit card or via a mobile payment. No e-wallets, no bank transfers. What’s more, the only available currency is Pounds Sterling, so players from outside the UK may have to deal with exchange rates and the like.

All deposits are processed pretty much straight away, so players won’t have to sit around twiddling their thumbs before they can start playing. Customers can also set themselves daily deposit limits ranging from as little as £10 to as much as £20,000. However, if you opt to pay via mobile then you will only be able to transfer a maximum of £30 per day – which is a bizarrely low limit.

When it comes to getting money out of accounts, you will have to withdraw at least £20. There is no maximum limit but the casino states that it may have to release funds in monthly instalments of £10,000. Pay-outs take up to 48 hours to be processed by the casino after which time they will take 3-5 days to reach your bank account.

Continue the adventure on your mobile phone

Explorers of this virtual casino world will be able to continue the adventure while they are out and about in the real world. The Spin Genie mobile site is accessible on all operating systems such as Android, iOS, Windows, Blackberry and Java. That said, the service does seem to have difficulties on iPads.

A casino world worth exploring

It’s always nice to come across a casino website that tries to do something a little bit different from the ordinary. Spin Genie does this in many ways. Firstly, it takes punters on a journey of exploration in a virtual world where winning real money is a by-product of the game. More than just that, the casino stocks plenty of slot machines from a good variety of popular and not so popular software providers. Because of this, there is always something new to discover as players progress through the levels.

One thing that is a little bit different about this casino is the somewhat limited range of banking options. Now, this is less of a good thing and players will have to double check that they have either a valid Visa, Mastercard or Maestro before they play at this casino.

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50 Free Spins No Deposit SpinGenie – Casino bonus code, special promotions and review

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Customer Support

When it comes to customer support, Spin Genie runs a live chat service which only registered customers can access between 6 AM and midnight. Alternatively, you can email the support team on contact@spingenie.com. Replies via email will take a day or two before you hear anything from the support team.

SpinGenie Casino Live Chat: Our Experience

When we opened the SpinGenie live chat service, we were required to enter our name. After submitting this, we were instantly greeted by a customer support agent who welcomed us to the service. Throughout our chat, the agent answered all of our questions but wasn’t very welcoming. However, they did help us by providing all of the information we needed and helped any problems we encountered.

Other agents we spoke to offered a similar level of experience although some of the other agents were much more friendly. Several users did rely on copying terms and conditions, which was frustrating, and one agent was incredibly slow at responding. Still, the majority of our experiences were positive and we suggest you utilise it if you encounter any problems.

To additionally increase the real-life atmosphere, professional dealers are serving all of the live casino games at SpinGenie. Have a genuine brick-and-mortar experience from the comfort of your home with games like Live Blackjack, Live Roulette, and Live Speed Roulette.

Conclusion

To summarise, the highlight at SpinGenie is their game variety with well over 2,000 slots alone. Moreover, the live casino section is also packed with fun variations of classic games. Fans of live baccarat, roulette, and poker will also have their needs met.

In terms of bonuses, SpinGenie Casino is generous. Together with the welcome bonus & loyalty program, all other promotions are here to offer you a fantastic time. Couple these bonuses with some high-volatility titles and you’ve potentially got big wins.

Unfortunately, their banking options are not exceptionally vast. Still, most players shouldn’t have a problem with funding their account or withdrawing cash. Also, t he casino has received a few complaints regarding their customer support. We also think that the FAQ section should be more detailed.

All in all, SpinGenie Casino is undoubtedly a popular choice for many players, and for good reasons too. After learning everything about it, consider trying it out yourself.